What services does Evergreen Home Remodeling and Design offer?
Evergreen Home Remodeling and Design specializes in a wide range of home improvement services, including kitchen and bathroom remodeling, home additions, interior and exterior renovations, basement finishing, and custom home design.
How do I get started with Evergreen Home Remodeling and Design?
To get started, simply contact us through our website or give us a call to schedule a consultation. During the consultation, we will discuss your project goals, design ideas, and budget. We will then provide you with a detailed proposal and timeline for your project.
How long does a typical remodeling project take?
The duration of a remodeling project can vary depending on the scope and complexity of the work involved. Once we have a clear understanding of your project, we will provide you with an estimated timeline during the consultation process.
Will I be assigned a dedicated project manager?
Yes, every remodeling project is assigned a dedicated project manager who will oversee the entire process from start to finish, ensuring that your project is completed on time and within budget.
How can I track the progress of my project?
We offer an online portal where you can track the progress of your project, view updates, and access important documents. Your project manager will also be available to provide regular updates and answer any questions you may have.
How do you handle communication and response times during a project?
For non-urgent inquiries, our team aims to respond within 24-48 business hours. For urgent matters, you can directly contact your assigned project manager or quality control team, who will do their best to address the issue as soon as possible.
What measures do you take to ensure quality control and customer satisfaction?
Our quality control team and foremen work closely with the project manager to ensure that all work meets our high standards of quality and craftsmanship. We also encourage open communication with our clients throughout the project to address any concerns and ensure their satisfaction.
Do you offer any warranties on your work?
Yes, we stand behind our work and offer warranties on both labor and materials. The specific terms of the warranty will be outlined in your remodeling agreement.
Are you licensed and insured?
Yes, Evergreen Home Remodeling and Design is fully licensed and insured. We adhere to all local building codes and regulations to ensure the safety and quality of our work.
How do you handle payments and financing options?
We offer flexible payment options to accommodate a variety of budgets. During the consultation process, we will discuss payment terms and available financing options to help you choose the best solution for your project.